Frequently Asked Questions

When can we get into our property
All rentals start at 3.30 p.m. on the Saturday and you must vacate the property by 10:30 a.m. on the following Saturday to allow time for the cleaners

Do I need to bring bedding
All properties have their own bedding and towels changed every Saturday. (We do not provide bed linen for sofa beds).

Kitchen cutlery and pans
All kitchens have the latest equipment pots, pans, cookers and fridge freezers.

Do the houses have heating
All properties have night storage heaters, electric panel and towel rail heaters.

Will there be any other charges during our stay?
The rental quoted will include all heating, lighting, hot water and towels.

Please note our booking terms and conditions stipulates a fair usage condition, and an extra charge for excessive electricity use can be made. read more

We have a baby, do we need to bring a cot?
No, travel cot and high chair are available on request. We do not supply bed linen for the cot as we feel that mothers would prefer to use their own.

Are dogs allowed?
Yes, but by arrangement only. we charge an additional cleaning fee :  £14

Open fires

All the properties apart from the Cley have open fires. In colder months a basket of logs is left for you, however further logs can been bought locally.

You should remember to bring a bag of kindling, fire lighters and matches with you.